Leading in Crisis Situations: Doing the Right Thing
Featuring a live webinar with
Lynn Perry Wooten, Ph.D.
David J. Nolan Dean and Professor of Management and Organizations
Dyson School of Applied Economics and Management
December 12, 2019
11:00 a.m. EST
Many leaders have a laissez-faire attitude toward the possibility of a crisis, despite the high probability of one occurring. Consequently, leaders are underprepared not only for "managing" crisis situations when they occur, but also—and more important—for leading organizations with a vision for positive transformation through the experience.
In this live online event, Dean Wooten will assert there is a difference between crisis management and crisis leadership. What differentiates firms that thrive following a crisis from those that do not is where we see leadership exemplified.
Using two decades of research, Dean Wooten will introduce competencies for leading amidst crisis. This framework for crisis leadership goes beyond managing corporate communication and focuses on building a foundation of trust, empathizing with stakeholders, and engaging in organizational learning.
These leaders then use this foundation to prepare their organizations for difficult times, to contain crises when they occur, and to leverage crisis situations as a means for creating change and, ultimately, a more successful organization.